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Getting started 10 articles
- What is Whatplay?Whatplay is a media player for Android, Android TV, iPhone, iPad and Fire TV. It plays your videos and the lists in…
- Does Whatplay come with channels or lists?No. Whatplay is just a player: it doesn’t create, maintain, host, sell or link to lists, channels or content of any…
- Which devices does it work on?Phones and tablets running Android 7.0 or later. Android TV, Google TV and Android-powered TV boxes. iPhone and iPad…
- Can I use Whatplay on my computer?Not yet: there’s no version for Windows or Mac for now. To watch on a big screen, cast from your phone to the TV with a…
- I had the old Whatplay: will I lose my lists?No. When you update on Android, the new Whatplay moves your lists, favorites and browser bookmarks over automatically…
- Do I need to create an account?No. Whatplay works without signing up. You only need to sign in, with Google or Apple in Settings › Sync, if you want…
- How do I turn on parental controls?In Settings › Parental controls › Turn on parental controls, choose a PIN. From then on, Whatplay asks for it before…
- How do I make a backup?Go to Settings › Backups › Create a backup: it saves your lists, favorites, guides, bookmarks and settings to a file…
- Does it use a lot of data?It depends on what you watch: a high-quality video uses a lot more than one in standard quality. With Settings › “Warn…
- How do I get Whatplay news?In Settings › Updates › What’s new. It’s off by default: you only get notifications if you turn them on, and you can…
Video lists 13 articles
- How do I add a list?Go to Lists and tap Add. You can: Paste a link to an M3U or W3U list. Pick a file saved on your device. Add a provider…
- How do I add a provider account?If your TV provider gives you access with a server, username and password, go to Lists › Add › Provider account and…
- Open a list from another appIf you have a list file (.m3u or .w3u) in another app, such as Files, Downloads, your email or a messaging app, tap it…
- Why isn’t a list updating?Whatplay updates your lists when it opens, as soon as there’s a connection. If a list’s address doesn’t respond, that…
- I want to see groups differentlyIn Settings › List groups, choose how they open: Folders: each group opens on its own. Categories at the top: all…
- What is a W3U list?It’s Whatplay’s own list format. Like an M3U, but in JSON and with more to it: groups within groups, images, info, the…
- M3U or W3U?M3U is the classic text format, and almost everyone uses it. W3U holds more information and organizes groups better…
- How do I add a TV guide?If your list comes with its own guide, Whatplay loads it automatically. If not, go to Guide, tap Import guide and paste…
- How do favorites work?In Whatplay, your favorites are lists. Tapping a channel’s heart saves it to your “Favorites” list (created…
- How do I share a list?Press and hold the list (or open its menu) and tap Share. This sends its link, so the other person can open it in…
- Can you give me lists?No. Whatplay doesn’t create, sell, recommend or hand out lists. The app is for playing your own content and content you…
- Someone is selling me a “Whatplay list”Whatplay doesn’t sell lists and has no connection with anyone who does. If someone offers you pay channels, movies or…
- Some channels in a list don’t workEach channel depends on whoever publishes the list: if one won’t load, it usually means its address no longer works. We…
Player 7 articles
- Which formats does it play?Videos and streams in HLS and DASH, MP4, MKV, AVI and TS, among others. For audio your phone can’t handle on its own…
- Subtitles and audio tracksIn the player, tap Options: that’s where you’ll find Subtitles, Audio and Track. In Settings you can choose your…
- Speed, sleep timer and picture fitSpeed: in Options, faster or slower. Sleep timer: so the video stops on its own. Fit: changes how the picture fills the…
- How do I lock the screen?Tap Lock at the bottom of the player: the screen stops responding to touch and keeps its orientation even if you lock…
- The picture-in-picture windowTap Window at the bottom of the player: the video keeps playing in a small window on top of other apps. When you close…
- Continue watching and RecentHome keeps anything you stop halfway in Continue watching, with a thumbnail, so you can pick up where you left off…
- A video has sound but no pictureThis usually happens when the video uses a format your phone can’t decode. Try the same channel on another device: if…
TV and Chromecast 8 articles
- How do I cast to the TV?With your phone and TV on the same Wi-Fi, tap TV in the player and choose your Chromecast, Google TV or TV with…
- Control the TV from your phoneWhile you’re casting, the Continue watching card on Home works as a remote: progress, pause, ±10 seconds and Stop…
- The TV won’t open a videoAnything the TV can’t play as is (MKV, AVI, FLV, Xvid, DivX or MPEG-2 video, among others), your phone converts for it…
- I use a VPN on my phone and nothing loads on the TVIf your phone is connected to a VPN and the TV isn’t, the TV may not be able to reach what you cast to it. Turn on…
- Whatplay on Android TV and Google TVInstall Whatplay TV from Google Play on your TV (you’ll find it in Downloads ). It’s designed for the remote: the tabs…
- Whatplay on Amazon Fire TVInstall it from the Amazon Appstore on your Fire TV Stick, Fire TV Cube or TV with Fire TV built in. The link is in…
- Is there a version for LG or Samsung?They’re on the way. In the meantime, if your TV has Chromecast built in, you can cast whatever you’re watching from…
- Why isn’t there DLNA?The new Whatplay casts to the TV with Chromecast and Google TV, which works with far more TVs and lets you control…
Browser and web channels 4 articles
- What is the browser for?It’s a web browser with bookmarks. When a page offers a video, Whatplay can open it in its player, with the…
- What is a web channel?An item in your list that’s a web page instead of a video. Whatplay opens the page and, when it offers a video, shows…
- A site asks me to confirm I’m humanSome websites ask for a check before showing their content. Whatplay doesn’t skip it: the message offers “Open on the…
- Can I protect the browser with a PIN?Yes. With parental controls on, go to Settings › Parental controls › “Require the PIN for the browser”. Without a PIN…
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